Welcome to our family! At Maria Sales Store, we’re committed to making your experience as cozy as our super-soft hoodies. These terms outline how we work together to bring playful designs to your wardrobe while protecting both of us.

1. Who We Are

Maria Sales Store is your go-to destination for fitted women’s tees, adorable kids’ shirts, and cozy family hoodies. Our store is operated from:

77 Holme Lacy Rd, Hereford, GB HR2D 7IY
Email: [email protected]

2. Our Family of Customers

Our store is designed for:

  • Moms seeking comfortable, fitted women’s tees
  • Parents shopping for playful kids’ apparel
  • Families looking for matching cozy outfits
  • Customers in our shipping regions (excluding some Asian areas and remote locations)

3. Product Promise

We take pride in our:

  • Super-soft fabrics that are pre-washed to minimize shrinkage
  • Family-friendly designs made for play and comfort
  • Quality craftsmanship in every stitch

All product images are as accurate as possible, but slight color variations may occur due to screen settings.

4. Ordering & Payment

Making Purchases

When you place an order, you’re agreeing to purchase exactly what’s in your cart. Please double-check sizes and quantities – we process orders quickly to get your family’s outfits to you faster!

Payment Options

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely – we never store your full payment details.

Order Confirmation

You’ll receive an email confirmation once your order is placed. This isn’t a shipping notice – we’ll send that separately when your items are on their way!

5. Shipping & Delivery

Processing Time

We work hard to prepare your order within 1-2 business days after payment confirmation.

Shipping Methods

  • Standard Shipping (£12.95): Via DHL/FedEx, delivered in 10-15 business days
  • Free Shipping: Via EMS for orders over £50, delivered in 15-25 business days

International Orders

We ship worldwide (except some Asian regions and remote areas). Please note:

  • Customs duties and taxes may apply in your country
  • Delivery times may vary based on destination
  • For special occasions, order at least 3 weeks in advance

6. Returns & Exchanges

We want your family to be completely happy with your playful tees and cozy hoodies!

Return Policy

  • Timeframe: 15 days from delivery date
  • Condition: Items must be unworn, unwashed with original tags attached
  • Non-returnable: Final sale items and personalized products

Return Process

  1. Email [email protected] with your order details
  2. Package items with original tags and completed return form
  3. Ship to: Maria Sales Store Returns, 77 Holme Lacy Rd, Hereford, GB HR2D 7IY

Refunds & Exchanges

  • Refunds processed within 3 business days of receiving returns
  • Refund amount: Item cost minus original shipping (unless our error)
  • Exchanges available for different sizes/styles (subject to availability)
  • We cover standard shipping for exchanges due to sizing issues

7. Your Responsibilities

To keep our family community happy:

  • Provide accurate shipping and payment information
  • Check your order details carefully before confirming
  • Inspect deliveries promptly upon arrival
  • Follow care instructions to maintain product quality
  • Understand that personalized items cannot be returned

8. Our Responsibilities

We promise to:

  • Process orders with care and within stated timeframes
  • Provide quality products as described
  • Handle returns fairly and promptly
  • Protect your personal information
  • Respond to customer service inquiries in a timely manner

9. Intellectual Property

All designs, logos, and website content belong to Maria Sales Store. You may not:

  • Reproduce our designs without permission
  • Use our images for commercial purposes
  • Claim our designs as your own

We put love into every design – please respect our creativity!

10. Liability Limitations

While we take every care with your orders:

  • We’re not responsible for delays beyond our control (customs, weather, etc.)
  • We can’t guarantee exact delivery dates with international shipping
  • Our liability is limited to the purchase price of the item(s)

11. Changes to These Terms

We may update these terms occasionally. The current version will always be available on our website. Continued use of our store means you accept any changes.

12. Contact Us

Questions? Our customer care team is here to help!

Email: [email protected]
Mail: Maria Sales Store, 77 Holme Lacy Rd, Hereford, GB HR2D 7IY

Thank you for being part of the Maria Sales Store family – where every term is designed with the same care we put into crafting our cozy kids’ hoodies and matching family sets!